---

Booking Conditions

---

When we accept your deposit or payment and issue our confirmation invoice, a contract exists between us. These booking conditions along with other information in this brochure set out the terms and conditions of the contract between us. We reserve the right to refuse any booking.

Conditions

No variations to these conditions shall be valid unless agreed by us in writing. Anatolian Sky is a trading name of World Sky Travel Ltd., (administrative offices: Anatolian House, 81 Warwick Road, Solihull,West Midlands, B92 7HP) and are members of ABTA. It is agreed by all parties that this contract is deemed to have been made at our administrative offices and that disputes arising from the contract will be heard in the English courts, unless the customer chooses Scotland or Northern Ireland.

Your protection

The Package Travel, Package Holidays and Package Tours Regulations 1992 require us to provide security for the monies that you pay for the package holidays booked from this brochure and for your repatriation in the event of our insolvency.We provide this security by way of a bond held by the Civil Aviation Authority under ATOL number 2672.

If you book arrangements other than a package holiday from this brochure, your monies are protected by way of a bond held with ABTA.

ABTA

We are a member of ABTA, membership number G4234/V4937. We are obliged to maintain a high standard of service to you by ABTA’s Code of Conduct.We can also offer you an arbitration scheme for the resolution of disputes arising out of, or in connection with this contract. Further information on the Code and arbitration can be found at www.abta.com

Your obligation to us

1. Paying for your arrangements

(i) Once you have chosen your itinerary, paid us (or your travel agent) an initial deposit of £125 (£200 for 2 Centre holidays and Anatolian Tours, 25% for tailor-made holidays) per person and it is confirmed, we will issue a confirmation invoice at which time a contract will exist between us. Any money you have paid to a travel agent for the arrangements booked with us is held by them on our behalf.

(ii) The deposit is part payment of the holiday and the balance must be paid before the date specified on the invoice, which is normally no later than 8 weeks before the departure date. Please note if we do not receive final payment by the date specified, we reserve the right to treat your booking as cancelled by you and you will lose your deposit.

(iii) Full payment is required for all bookings made within eight weeks of departure. Please note that all payments made by credit card for your final balance payment (this excludes your deposit payment) will be subject to a 2% surcharge.

Surcharges

Changes in transportation costs, including the cost of fuel, dues, taxes or fees chargeable for services such as landing taxes, embarkation or disembarkation fees at ports and airports and exchange rates mean that the price of your travel arrangements may change after you have booked. However there will be no change within 30 days of your departure. We will absorb and you will not be charged for any increase equivalent to 2% of the price of your travel arrangements, which excludes insurance premiums and any amendment charges. You will be charged for the amount over and above that, plus an administration charge of £1.00 per person together with an amount to cover agents’ commission. If this means that you have to pay an increase of more than 10% of the price of your travel arrangements, you will have the option of accepting a change to another holiday if we are able to offer one or cancelling and receiving a full refund of all monies paid, except for any amendment charges. We will consider an appropriate refun of insurance premiums paid if you can show that you are unable to transfer or reuse your policy. Should you decide to cancel for this reason, you must exercise your right to do so within 14 days from the issue date printed on your final invoice. Should the price of your holiday go down due to the changes mentioned above, by more than 2% of your holiday cost, then any refund due will be paid to you. However, please note that travel arrangements are not always purchased in local currency and some apparent changes have no impact on the price of your travel due to contractual and other protection in place.

2. If you change your arrangements
If after the contract has been completed you want to change your holiday, we will do our best to meet your requirements where it is physically possible for us to do so. If we can make the required alteration e.g. to departure airport, date or duration, there will be an administration charge of £20 per person per change. Please note that if any such changes incur costs which exceed this amount, these charges will be passed on to you. Unfortunately, departure dates can only be amended within the same season, otherwise normal cancellation charges will apply. No charge will be made, however, for amendments which involve solely the addition of car hire, insurance or additional arrangements if extra clients are travelling on the same holiday. All amendments must be notified to us in writing. If the number of persons booked changes, the holiday price will be recalculated on the basis of the new party size.

3. If you cancel your arrangements
If you or any member of your party has to cancel from the booking or cancel the entire booking once it has been accepted by us, written notification must be sent to us by recorded delivery post and charges will be applied from the date the letter is received according to the scale below. The charges are applied as a percentage of the holiday cost excluding amendment charges and insurance premiums which are non refundable in the event of cancellation.

More than 56 days Loss of deposit
42-56 days 40% of holiday cost
29-42 days 50% of holiday cost
15-28 days 60% of holiday cost
7 -14 days 90% of holiday cost
Less than 7 days 100% of holiday cost

Important note: It is a condition of booking that you take the holiday insurance we recommend or arrange insurance for your party with comparable or better cover. If you have taken out holiday insurance you may be able to recover the cancellation charges or any other losses, please check your policy for details.

Our commitment to you

1. If we change your arrangements

Arrangements for your holiday are made many months in advance and occasionally it may be necessary to make changes to those arrangements. In the unlikely event of such changes arising we will endeavour to inform you (or your travel agent) as soon as is reasonably possible. However occasionally we have to make a major change, this is one made before your departure involving a change of resort or your accommodation to a lower classification, in either case for a substantial part of the holiday. Please note that in the case of a change to accommodation to the same or higher classification within the same resort, no compensation is payable. A change of airport (except changes between Gatwick, Heathrow, Luton and Stansted) or a change in flight times by more than 12 hours are also major changes.

In accordance with EU regulations we are required to advise you of the actual carrier operating your flight/connecting flight/transfer.We do this by listing carriers to be used or likely to be used as follows: Turish Airlines, Kibris Turkish Airlines, Monarch, First Choice, Excel, My Travel, ASH Travel Agency and Unique Cyprus Travel.

Any changes to the actual airline after you have received your tickets will be notified to you as soon as possible and in all cases at check-in or at the boarding gate. Such a change is deemed to be a minor change. Other examples of minor changes include alteration of your outward/return flights by less than 12 hours and changes to aircraft type.

Should a major change arise we will of course notify you immediately and you will have the choice of either:

a) accepting the changed arrangements.

b) accepting an offer from us of another holiday (subject to availability). If this is of an equivalent or higher standard you will not have to pay more but if it is of a lower standard we will refund the difference in price.

c) cancelling your holiday and receiving a full refund of all monies paid. In addition to this we will pay you compensation, per person in your party, in accordance with the scale below:

More than 56 days Nil
43 - 56 days £5
29 - 42 days £10
15 - 28 days £15
0 - 14 days £20

Compensation relating to a child place is half the amount shown above.
When the major change has been made as a result of unusual and unforeseeable circumstances beyond our control, the consequences of which could not be avoided even with all due care, we cannot offer any compensation.

Advance registration

At the time of booking it may not be possible to confirm flight details, due to airline schedules not being finalised. Should this be the case, you will be informed at the time of booking and on your confirmation invoice. The deposit paid will confirm your accommodation only. If your chosen flights are not confirmed or a suitable alternative offered, a full refund of any money received by us will be given.

Force majeure

This means that we will not pay you compensation if we have to cancel or change your travel arrangements in any way because of unusual or unforeseeable circumstances beyond our control. Such events may include, but are not limited to, war, riot, industrial dispute, terrorist activity and in consequences, natural or nuclear disaster, fire, adverse weather conditions.

2. If we cancel your arrangements

If we are forced to cancel your arrangements we will inform you (or your travel agent) as soon as possible.We will offer you the choice of an alternative of at least comparable standard (if available) or a full refund of all monies paid to us in respect of your arrangements.We will not cancel your arrangements after the date specified on the final invoice for payment of the full balance unless that balance has not been paid by you or unless it is due to reasons beyond our control as detailed in the paragraph entitled Force majeure‚ above. If we are forced to cancel your holiday/flight for any reason after the date on which final payment is due, then in addition to the above options we will also pay compensation as detailed in paragraph 1 above. These compensation payments will not be paid to you if the cancellation is due to reasons beyond our control as detailed in the paragraph entitled ‘Force Majeure’ above.

Our responsibility

1.We accept responsibility for ensuring that your travel arrangements, which you book with us, are provided as described in this brochure. If any part of your travel arrangements is not provided as promised, due to the fault of our employees, agents or suppliers we will pay you appropriate compensation if this has affected the enjoyment of your travel arrangements. In all cases except personal injury, death or illness, our maximum liability is limited to three times the holiday price paid to us (excluding insurance premiums and amendment charges). This clause is subject to force majeure and the other terms of these booking conditions.

2.We are not responsible for a failure to perform the contract or for the improper performance of the contract where this failure is due to:

a) your own acts or omissions or

b) those of a third party not connected with the provision of your arrangements and which were unforeseeable or unavoidable or

c) an event which either ourselves or the supplier of the service in question could not have foreseen or been avoided even with all due care.

3. Please ensure that you notify any claim in accordance with the complaint procedure set out below. Where any payment is made to you or any member of your party, that person must also assign to, ourselves or our insurers any rights they may have to pursue any third party.

4. In all cases, our liabilities in respect of air, sea, rail or road carriers and providers of accommodation are limited as if we were carriers/providers of accommodation within the applicable international conventions; Montreal Convention in respect of travel by air, Athens Convention in respect of travel by sea, Berne Convention in respect of travel by rail and the Paris Convention in respect of the provision of accommodation, which limit the amount of compensation that you can claim for death, injury, delay to passengers and loss, damage and delay to luggage. We are to be regarded as having all benefit of any limitation of compensation contained in these or any conventions. You can ask for copies of the transport companies contractual terms, or the international conventions, from our offices (Anatolian House, 81 Warwick Road, Olton, Solihull, B92 7HP or phone 0845 365 10 11).

Prompt assistance in resort

If the contract we have with you is not performed or is improperly performed as a result of failures attributable to a third party unconnected with the provision of the services, or as a result of failures due to unusual and unforeseeable circumstances beyond our control, the consequences of which could not have been avoided even if all due care had been exercised, or an event which we or our suppliers, even with all due care, could not foresee or forestall, and you suffer an injury or other material loss, we will offer you such prompt assistance as is reasonable in the circumstances. Excursions or other tours that you may choose to book or pay for whilst you are on holiday are not part of your package holiday provided by us. Unless the excursion is operated by our own local company, for any excursion or other tour that you book, your contract will be with the operator of the excursion or tour and not with us; in this case, we are not responsible for the provision of the excursion or tour or for anything that happens during the course of its provision by the excursion operator. Under EU law you have rights in some circumstances to refunds and/or compensation from your airline in cases of denied boarding, cancellation or delay to flights. Full details of these rights will be publicised at EU airports and will also be available from airlines. However reimbursement in such cases will not automatically entitle you to a refund of your holiday cost from us. Your right to a refund and/or compensation from us is set out in these conditions. If any payments to you are due from us, any payment made to you by the airline will be deducted from this amount. If your airline does not comply with these rules you should complain to the Air Transport Users' Council on 020 7240 6061 www.auc.org.uk

Your responsibility

Check in for both outward and return flights is at least 2 hours prior to the departure times shown on the travel documents. The company can accept no responsibility for clients who arrive late for the check in and miss their flight as a result, nor can we accept responsibility for any loss by you of your holiday/flight travel tickets, vouchers or coupons. If you have booked flight only it is very important that you reconfirm your return flight at least 48 hours before departure. The company can accept no responsibility for clients whom fail to meet this requirement and as a result miss their return transfer/flight due to a time change or similar circumstances. All clients undertake to behave with propriety and in such a manner as in no way to cause or be likely to cause damage, distress, danger or annoyance to other clients, property and/or any third party. The contract of any client in breach of this clause will be terminated and neither we nor the providers of the service in question will have any further contractual obligations to you.

Complaints

Should you have any complaints about any aspect of the arrangements, you must inform the relevant supplier of the service concerned and also our representative, thus giving us the opportunity to resolve any problems immediately. If the problem cannot be resolved you must obtain a Client Comment Form from the representative for completion. In the unlikely event that an amicable solution cannot be found, please ensure that you write to our Customer Relations Department within 28 days of your return requesting a Client Dissatisfaction Form which the party leader must complete with full and final details of any dissatisfaction. Please note that if we receive any complaints outside of this period, it may affect your rights under this contract. Disputes arising out of, or in connection with, this contract which cannot be amicably settled may be referred to Arbitration, if the customer so wishes, under a special scheme arranged by ABTA and administered independently by the Chartered Institute of Arbitrators. This sceme provides a simple  and inexpensive method of Arbitration on documents alone with restricted liability on the customer in respect of costs. Full details will be provided on request or can be obtained from www.abta.com. This scheme does not apply to claims for an amount greater than £5,000 per person or £25,000 per booking form; neither does it apply to claims which are solely in respect of injury or illness. Claims can, however, include an element of injury or illness subject to a limit of £1,000 on the amount that can be awarded in respect of this element. The application for Arbitration must be received by the Chartered Institute of Arbitrators within 9 months of the date of return from holiday. Outside this time limit Arbitration may still be available if the company agrees but the ABTA Code does not require such agreement. We have taken every care in ensuring that the information in the brochure is correct at the time of publication. However we are sure you will appreciate that subsequently minor alter tion may arise. In such cases and if we are forewarned we will make every effort to advise you as soon as reasonably possible. This brochure is valid for holidays from 01 November 2007 to 31st October 2009 unless superceded by a new edition. The brochure is issued on the sole responsibility of Anatolian Sky and does not commit the airlines, transportation companies and hotels mentioned.

Passport information

Non British passport holders must refer to the embassy of the country they wish to visit to establish what (if any) visas they require. At the time of publishing the brochure, British passport holders are required to purchase a visa on arrival in Turkey at a cost of £10 payable by a £10 sterling (not Scottish) banknote. In all cases passport holders should have a minimum of 3 months validity after your return home. Visas are not required for Northern Cyprus. Travellers who may wish to visit Southern Cyprus on their passport at a later date are advised to ask the immigration staff to put the entry stamp on a separate sheet of paper rather than in their passport to avoid future problems.

Flight delays

If there is a significant flight delay, the airline should provide you with refreshments according to the time of day. Travel insurance does offer cover against extensive delays and it is a condition of booking that you purchase such cover.

Holiday participation

Please note that we reserve the right to terminate without notice the holiday arrangements of any client who, in our absolute discretion, behaves in a way which is disruptive and affects the enjoyment of other holiday-makers, or in a way which threatens to cause or does cause distress, annoyance, damage, or danger to Anatolian Sky staff, customers or to our suppliers. In the event of such termination no compensation will be paid and the client will be liable for any costs incurred as a result of their behaviour or of the termination of this contract. Airlines have the right to refuse to carry, at the absolute discretion of the captain, any passenger who they feel for whatever reason may be disruptive to fellow passengers or airline staff.

Validity

This brochure was published in November 2007 and the prices within are valid from 1/11/07 until the publication of any revised edition. Holidays in this brochure operate from 1/11/2007 until 31/10/2009.