VISAS/ PASSPORTS
Visitors to Turkey require a passport valid for at least three months, after the return date. When you arrive in Turkey you will need to acquire an entry visa at the airport at a cost of £10. This has to be in the form of a £10 note (Scottish notes not accepted). You do not need to make a visa application in the United Kingdom in advance of your travel. No visa is required for North Cyprus, nor will you need a Turkish visa if your flight makes a touchdown (or change of aircraft) in Turkey as you will remain in transit. This visa information is applicable for British Citizens. All other nationalities should contact the Turkish Consulate on 020 7589 0949 or the North Cyprus Tourism Centre on 020 7631 1930 for details of visa requirements. Please note that it is your responsibility to have a valid passport and the correct visa for your holiday. Anatolian Sky can not be held responsible if you do not travel because of incorrect visa or passport. If you want to avoid an entry stamp in your passport for North Cyprus you can request it to be stamped on a separate sheet of paper on arrival. Any name change through marriage must be notified immediately and before the tickets are issued.

TRANSFER
You will be transferred to/from the airport by car or minibus and on some occasions by coach, accompanied by our representative (for car or taxi transfer a representative is not always available). When a minibus or coach is used, it is always air-conditioned.We can also arrange private transfers (by car or taxi) on request. Those on a tailor-made or two centre holiday will usually be transferred by taxi with an English-speaking driver. Please note that the transfer times given on hotel pages are shown for guidance only and do not take into account the time it may take to drop off other guests at their accommodation en route to your own.

REPRESENTATIVES
Our representatives will visit you during the course of your holiday and will be pleased to provide you with local information and answer any queries you may have. In addition the telephone number and address of our representative will be provided with your holiday itinerary so that you can contact them should any problem arise. In the unlikely event that you do experience any difficulties whilst in resort, it is essential that you contact our representative immediately in order that we may resolve any problems as quickly as possible.We cannot take responsibility for any such difficulties, unless our representative is informed.

ACCOMMODATION
All self-catering accommodation in our brochure has maid service provided as a minimum every 3 days (including cleaning service and changing sheets) and in private villas once a week.We cannot guarantee maid service every day. Hot water may not be available for kitchen use. In self-catering accommodation you should not expect the kitchen or kitchenette to be as fully equipped as your own. The equipment provided will relate to the number of occupants and some equipment will be to local standards e.g. gas or electric rings rather than a full cooker.Wash basins in Turkey and Northern Cyprus traditionally do not have plugs; therefore, it is advisable to bring your own plug. Safety standards are as laid down by the country in question and their regulatory bodies. You should, therefore, take any necessary precautions. In some accommodation air conditioning is only in operation at certain times of the year and/or at set times of the day. Accommodation should usually be vacated by 12.00 noon on the day of your departure. This applies even if you are leaving on a night-flight which may leave in the early hours of the following morning. It may be possible for you to arrange a late check-out if you wish to vacate your room after this time. This is at the discretion of the hotel and there will usually be an additional charge payable locally.

CHILD REDUCTIONS
To qualify for child reduction the child should share: 1 bedroom accommodation or hotel room with a minimum of 2 adults and 2/3 bedroom accommodation with a minimum of 4 adults. Child: Aged between 2 - under 12 unless otherwise stated in the brochure. Please refer to individual accommodation (some self-catering offers are for up to age 16). Infant: Age under 2. Minimum charge may apply depending on the Airline. Most hotels provide cots free of charge, please request when booking.

CURRENCY AND EXCHANGE
Currency in both Turkey and Northern Cyprus is the New Turkish Lira.We do not generally advise you to change money in the U.K. as you will probably gain more by changing it at your destination. Most airport banks are open 24-hours a day. Credit cards are accepted in most major places in Turkey andcredit cards are accepted in major places in North Cyprus. Travellers’ cheques are not commonly used although most major banks will exchange them.
Please note that there are no exchange facilities in smaller resorts (villages) such as Selimiye and Kumlubük.

WINTER HOLIDAYS
During winter our programme operates mainly to Istanbul, Antalya, Belek, Fethiye, Kalkan, Cappadocia and North Cyprus and to some other destinations on a tailormade basis. In Istanbul we can offer all the hotels in our brochure. In North Cyprus and Antalya area most hotels are available. Summer facilities are not guaranteed for the winter e.g. outdoor swimming pool, leisure facilities etc. You may find exploring exotic Istanbul more attractive away from the heat and the crowds. Likewise, winter is the most popular time for golfing holidays in Belek. North Cyprus has always been a traditional long stay destination for winter where there is an average of 6 hours of sunshine each day.

ELECTRICITY/WATER
Public services in Turkey and North Cyprus should not be expected to be of the same level as the U.K. Power and water shortages, unfortunately, do occur and are beyond our control. Although every effort is made by our accommodation owners to provide alternatives in the event of cuts in these services we cannot guarantee these occurrences will be prevented.

FLIGHT INFORMATION & FLIGHT SUPPLEMENTS
All flight timings are subject to Civil Aviation Authority approval and therefore, final timings should be taken from your flight tickets. You are advised to check-in at least two hours before departure. Late arrivals may be refused by the airline and Anatolian Sky cannot take responsibility for this. Delays to flight departure are not the responsibility of Anatolian Sky and you should take out appropriate holiday insurance to cover you against this. As we have limited seats allocated we advise you to book early to avoid disappointment. Should our allocation be full at the time of your booking and we have to book you a flight on request basis we reserve the right to add a flight supplement to cover any extra costs which we incur due to the purchase of an airline ticket at a higher class/fare. You will be informed of this at the time of booking.

 

Important info: Flight to North Cyprus operates via turkey where there is a scheduled touch down, but no change of aircraft is required.

TRANSPORT
Dolmus in Turkey: this is like a mini-bus, they have a sign on the front stating the destination but they can stop and pick up/put down at any place en route. There is a fixed charge, which in resorts is similar to a local bus fare in the UK. Taxis in Turkey: they have a meter like those in the UK. It is advisable to check that the meter is on zero before you start your journey. In Northern Cyprus there is no meter but there is a fixed charge for a certain destination and for places within the city. You may ask for the list from the driver.

USEFUL TIPS
• Driving in Turkey is on the right hand side of the road whilst in Northern Cyprus it is on the left as it is in the U.K.
• It is useful to take a 2 pin, round pin plug adaptor with you when you visit Turkey where the voltage is 220 volts. North Cyprus uses the same voltage and plug/socket type as the U.K.
• Mosques are usually open all the time, although they do not usually admit visitors during prayer time. Prayer takes place early morning, lunch-time and early evening (dusk).Women should wear headscarves when visiting and all visitors should remove their shoes at the door, provision is usually made for their security. Both men and women should have their legs and shoulders covered – no shorts or vest-tops.
• Naturism and topless sunbathing are not common in Turkey, and any kind of nudity in public is frowned upon. • You will find the people of Turkey and North Cyprus not only friendly but very direct in the way that they communicate both in terms of eye contact and speech. 
• If you intend to take a photograph of a local inhabitant you must ask their permission.
• Bargaining should be restricted to souvenir areas and not attempted in restaurants, food stores, dolmus, etc.
• Telephone cards or tokens are required for use in public telephones and can be obtained from PTT (Post Office). Calls from hotels tend to be three times more expensive than the public phones.
• Some public toilets in Turkey are of the traditional "squat" style with water provided instead of toilet paper, you may therefore wish to carry tissues on you when you are out and about. Toilet paper is of course supplied in all our accommodation.